Software Development Update: September 2021

Software Development Update: September 2021

– Clarified the process of retrieving a Messenger PIN for Messengers that require one.
– Improved DF Studio’s ability to offer custom configurations when writing metadata to original files.
– Addressed an issue which could cause unexpected result when browsing Projects and Collections in proofsheet view while assets are being modified by another user.

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Software Development Update: August 2021

Software Development Update: August 2021

– Metadata Messengers can now be configured to allow recipients to create Edits by setting select levels for assets along with the existing metadata editing tools.
– Messenger recipients must now click a button to request a PIN for Messengers protected by a Messenger PIN; PINs will no longer be sent automatically when the Messenger link is loaded.
– The default Setup option within the browser-based uploader has been reverted to its earlier behavior, and no longer automatically creates Setups unless requested to do so.
– When entering a Setup name in the “Custom Setup” field, the upload configuration panel will now automatically select the “Custom Setup” option.

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Calculate Storage

Calculate Storage

At DF Studio, our goal is to give you the tools to master your files efficiently and economically. Regularly monitoring the amount of storage being used in your account is a key element to managing your library and storage costs.

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Software Development Update: May 2021

Software Development Update: May 2021

– Resolved a configuration issue which prevented uploading files when signed in as an Upload User.
– Fixed an issue which failed to report errors when attempting to upload a missing or empty file.
– Improved error messaging around different types of upload failure that may occur.
– Improved the efficiency of preview generation for larger image files.
– Resolved an issue which could cause extreme delays when ingesting very large files into DF Studio after upload.

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Software Development Update: April 2021

Software Development Update: April 2021

– Resolved an issue which prevented the display of badges in a Metadata Messenger from updating when a change was made by the Messenger recipient.
– Resolved an issue which offered the incorrect preview file when downloading individual files from a Messenger configured to share large previews.
– Improved the performance of the DF Studio upload window to reduce the occurrence of failed uploads or mismatches in the counts displayed in the Upload Monitor.

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Troubleshooting Password Resets

Troubleshooting Password Resets

If you’re stuck at the login screen, unable to remember the correct password to access your account, getting a new one should be quite straightforward. Here are some pointers to get you on track if that process doesn’t go as smoothly as it should.

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Software Development Update: March 2021

Software Development Update: March 2021

– To provide greater clarity regarding the accounts available for switching, the Account Switcher menu now displays the “account” value used on the login page along with the account name.
– Performance enhancements have been applied to the list view in Projects and Collections.
– The behavior of the “Add to Collection” overlay has been improved, to prevent errors that may occur when attempting to submit it without a Collection selected.
– In list view, a “speech bubble” icon now indicates the presence of Notes content related to an asset.

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Software Development Update: February 2021

Software Development Update: February 2021

– Resolved a problem which caused 1-Up previews to fail to display in some Messengers.
– Addressed an issue which could create performance bottlenecks when attempting to download from a Multi-Messenger using the DFS Downloader application.
– Provided a clarified error message when exceeding an Approval Messenger’s kill threshold.
– Resolved an issue which caused select levels to display inconsistently in Mobile Messenger views.

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