Welcome to DF Studio Support.

Current system status: Operational

New Feature Highlights

Organize Assets Instantly

Quick-access buttons make it a snap to add assets to Collections, or move them to Projects.

Advanced Search

Assemble and re-use advanced queries based on configurable search criteria.

Improved Uploading Experience

Now quicker, easier to use, and providing unprecedented customization.

Visual Annotations

A new visual paradigm for collaborating around images in DF Studio, allowing direct illustration on asset previews, completely shareable with Messenger recipients.

Resource Downloads

DFS Downloader

  macOS 10.8+

DFS Downloader

  Windows 8+

Additional Downloads  (including plug-ins and previous versions)

Contact Support

Send a request to DF Studio Support.

Featured and Popular Topics

PDF Viewer

View and interact with PDF assets directly within DF Studio—search, copy, and browse, all without downloading first.

Application Passwords

Use application passwords to access DF Studio through plug-ins or other apps, for enhanced security and customization.

Security & Protection for Messengers

Learn about the options available to keep images safe when sharing with collaborators outside of the DF Studio account.

DF Studio Updates

The latest DF Studio support updates, plus a full catalog of release notes.

Support Notes

Software Development Update: August 2023

Software Development Update: August 2023

– Resolved an issue which caused unusual display artifacts when viewing watermarked video files in a Messenger.
– Addressed an issue which caused errors when viewing Multi-Messengers on mobile devices.
– Resolved a problem which prevented the “Skip” and “Save and Next” buttons in the metadata from advancing to the next asset.
– Fixed a problem which caused the “Previous” and “Next” buttons to be omitted from the metadata editing overlay.
– Resolved an issue which made certain files unavailable for download when they experienced issues during ingestion.

How to Select for Approvals

How to Select for Approvals

A DF Studio Approval Messenger is a secure, streamlined tool for registering approvals on a set of assets quickly. Follow some tips to work through the process of completing and submitting an Approval Messenger, from start to finish.

Software Development Update: July 2023

Software Development Update: July 2023

– Resolved an issue which caused unusual display artifacts when viewing watermarked video files in a Messenger.
– Addressed an issue which caused errors when viewing Multi-Messengers on mobile devices.
– Resolved a problem which prevented the “Skip” and “Save and Next” buttons in the metadata from advancing to the next asset.
– Fixed a problem which caused the “Previous” and “Next” buttons to be omitted from the metadata editing overlay.
– Resolved an issue which made certain files unavailable for download when they experienced issues during ingestion.

Release Notes

Feature Release: Column view and improved preview generation

The latest software update from DF Studio is now being deployed to all accounts. This version adds a new column view when browsing Library folders, and includes support for preview generation from more cameras, along with visual updates, performance enhancements, and resolutions to minor issues.

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