Welcome to DF Studio Support.

Current system status: Operational

New Feature Highlights

Organize Assets Instantly

Quick-access buttons make it a snap to add assets to Collections, or move them to Projects.

Advanced Search

Assemble and re-use advanced queries based on configurable search criteria.

Improved Uploading Experience

Now quicker, easier to use, and providing unprecedented customization.

Visual Annotations

A new visual paradigm for collaborating around images in DF Studio, allowing direct illustration on asset previews, completely shareable with Messenger recipients.

Resource Downloads

DFS Downloader

  macOS 10.8+

DFS Downloader

  Windows 8+

Additional Downloads  (including plug-ins and previous versions)

Contact Support

Send a request to DF Studio Support.

Featured and Popular Topics

PDF Viewer

View and interact with PDF assets directly within DF Studio—search, copy, and browse, all without downloading first.

Application Passwords

Use application passwords to access DF Studio through plug-ins or other apps, for enhanced security and customization.

Security & Protection for Messengers

Learn about the options available to keep images safe when sharing with collaborators outside of the DF Studio account.

DF Studio Updates

The latest DF Studio support updates, plus a full catalog of release notes.

Support Notes

Software Development Update: January 2024

Software Development Update: January 2024

– The options for configuring available file sizes in a Download Messenger have been adjusted for improved clarity.
– The drop-down menus for suggested metadata values have been adjusted to display multi-line text for longer values, rather than clipping the text after a certain length.
– Metadata exports will continue to include the DFS ID and asset filename as asset identifiers by default, but these columns can now be optionally omitted for workflows that require a different set of exported data.
– The menu and type-ahead search when selecting an existing Collection have been enhanced for reliability and performance.

Software Development Update: December 2023

Software Development Update: December 2023

– Primary asset identifiers (Asset Name and DFS ID) are now included any time metadata is exported to a text file.
– Project and Collection views have been updated to incorporate continuous scrolling, for a quicker, more seamless viewing and editing experience.
– The navigation performance in 1-Up view has been re-engineered for faster navigation with no delay in between the display of asset previews when moving rapidly through images.
– The loading of thumbnail previews when scrolling through proofsheet views has been accelerated, so that previews load immediately after scrolling stops.

Software Development Update: October 2023

Software Development Update: October 2023

– The visuals and performance of the Activity Monitor have been further refined to enhance its usability.
– Fixed a configuration error which prevented account administrators from seeing the link to manage users and teams within DF Studio settings.
– Resolved a bug which could cause the Viewing Preferences panel on the Activity Monitor to become inaccessible under certain conditions.
– Corrected an issue which prevented scrolling down the list of messages in the Inbox when the list exceeded the current page view.
– Fixed a bug which prevented searching by DFS ID in the global search box.
– Addressed an issue which caused video previews to display at a smaller size than expected in full-screen mode.

Release Notes

Feature Release: Continuous Scroll, faster 1-Up navigation

The latest software update from DF Studio is now being deployed to all accounts. This version debuts Continuous Scroll view when navigating assets in DF Studio, improves the speed at which assets can be navigated in 1-Up view, and also incorporates visual updates, performance enhancements, and resolutions to minor issues.

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