Troubleshooting Password Resets

Troubleshooting Password Resets

If you’re stuck at the login screen, unable to remember the correct password to access your account, getting a new one should be quite straightforward. Here are some pointers to get you on track if that process doesn’t go as smoothly as it should.

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Software Development Update: March 2021

Software Development Update: March 2021

– To provide greater clarity regarding the accounts available for switching, the Account Switcher menu now displays the “account” value used on the login page along with the account name.
– Performance enhancements have been applied to the list view in Projects and Collections.
– The behavior of the “Add to Collection” overlay has been improved, to prevent errors that may occur when attempting to submit it without a Collection selected.
– In list view, a “speech bubble” icon now indicates the presence of Notes content related to an asset.

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Software Development Update: February 2021

Software Development Update: February 2021

– Resolved a problem which caused 1-Up previews to fail to display in some Messengers.
– Addressed an issue which could create performance bottlenecks when attempting to download from a Multi-Messenger using the DFS Downloader application.
– Provided a clarified error message when exceeding an Approval Messenger’s kill threshold.
– Resolved an issue which caused select levels to display inconsistently in Mobile Messenger views.

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Software Development Update: January 2021

Software Development Update: January 2021

– Help links for downloading tools now open in a new window for greater clarity.
– Visual continuity has been improved across Messenger interfaces on all mobile devices.
– The invoice format has been updated to include costs for video transcoding when applicable.
– Multiple enhancements have been made to improve the responsiveness of the proofsheet interface when selecting assets or working in 1-Up view.
– The New Collection overlay now selects the current Library folder as the default destination in which the Collection will be created.

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Understanding File Stacking

Understanding File Stacking

Automated file stacking makes navigating assets in DF Studio a breeze. Review details of the feature and learn some helpful tips for streamlining uploads, or re-stacking files when needed.

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Software Development Update: December 2020

Software Development Update: December 2020

– When uploading to a Project which is currently filtered to a particular Setup, that Setup will be pre-selected as the default upload destination.
– When selecting an existing Setup from the menu in the upload configuration panel, the “Existing Setup” option will be selected automatically.
– The Find Assets tool is now available for searching within a Collection.

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Software Development Update: October 2020

Software Development Update: October 2020

– Resolved an issue that caused the “Skip” button to be omitted from the metadata overlay in some cases.
– Corrected the behavior of the “Save & Next” and “Save & Previous” buttons in the metadata overlay, which in some cases navigated to the wrong asset after saving.
– Addressed a bug that allowed the metadata overlay to be opened without an asset selected.
– Improved performance when rapidly advancing between proofsheet thumbnails using the arrow keys.
– Addressed an error that could occur when the results of a Project asset search included items recently deleted by other users.

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Software Development Update: September 2020

Software Development Update: September 2020

– A count of included assets has been added to the “Calculate Storage” overlay available from the Inspector for each Library folder.
– Global file search now allows searching for multiple individual filenames using the expanded “name” field on the Advanced Search screen.
– Removed the limit constraining the maximum number of results when searching a Project using the Find Assets tool.
– Removed links from the Browser Verification email notification, which had the potential to invalidate verification codes when “preloaded” by some email clients or security software.
– Improved the reliability of 1-Up view when navigating larger Messengers.

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DF Studio from the Contributor Perspective

DF Studio from the Contributor Perspective

DF Studio is designed to offer powerful support to a variety of workflows. Within the application, users can take advantage of multiple Edits, collaborate using Notes and visual annotations, get approval information at a glance with the Approvals UI, and many other...

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Software Development Update: August 2020

Software Development Update: August 2020

– Clarified the list of Messenger recipients when re-sending an existing Messenger, so that recipients in the Cc field (receiving View Only Messengers) are separately identified.
– Updated the text in the introductory overlay to reflect current Messenger functionality.
– Increased the size of the drag-drop upload area for Upload Users and users of Assignment Keys.
– Clarified the zoom tool controls when previewing an image that is already displayed at its maximum size.

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